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Frequently Asked Questions
We give you full access to all the lessons on Collanet Africa (buffet style) so you can choose what to study when you want to study. Because we give discount from time to time, you can see today’s price by clicking “Take this Unit” button. Revision series may be costed differently. Pricing and access period is subject to terms and conditions. Make sure to load sufficient money in your Mpesa/card/PayPal account to take care of transaction fees charged by the operator when paying.
You only need an internet enabled device (computer/tablet/smartphone) to access the platform. You are required to register an account through which you will be able to attend lessons.
Click “Sign Up” on the title bar. A window will appear letting you feed in the required information to create your user account. Make sure to confirm your account by submitting the verification code displayed on the screen (a copy of the same will be sent to your email address).
You must be enrolled in a course (topic) and you must finish all the lessons, do the assignments and pass the end of topic quiz (i.e. your progress status must be 100%). Your certificate will be available for you to download on the course page. You can also find all your certificates by clicking the drop-down menu on your user icon on the title bar then navigating to Profile>Units > My Certificates.
Please note that you will ONLY get the certificate if you complete the lessons and pass the end of topic exam.
An activation code has been sent to your email. Please check your inbox and/or spam folder and follow the instructions sent to you therein.
We provide a virtual wallet where you can load credit and use to buy lessons on our platform. The wallet will help you reduce the hassle of making purchase every time you want to study. It will also reduce the transaction costs charged by Mpesa.
With the wallet, you can load credit and use it sparingly every time you want to study. For instance, you can load Ksh 1000 and use it to study several units over a period of time. The credit you load into the wallet will not expire for as long as you remain active on the platform.
Please note that once you load money into the wallet, it can only be used to buy lessons on Collanet Africa and cannot be withdrawn by whatever means.
At the end of each topic, there is an exam which you must take and pass to finish the topic and be awarded a certificate. The exam will only be available once. Take it seriously and make sure you are ready before you start.
Each lesson is timed (you can see how much time you have left by scrolling to the bottom of the lesson page). You cannot proceed to the next lesson before the completing the video and assignments for the current lesson. Make sure to mark the current lesson as complete to proceed to the next.
Find Us
We are located at Egerton, Kenya.
Call Us
Call +254 734 373486.
Write to Us
Collanet Africa, P. O. Box 13782 – 20100. Nakuru.